Introduction
Ever experienced a moment where something amazing happens, and you can’t wait to tell someone about it? You reach for the perfect word to capture how you feel—“awesome,” “amazing,” or maybe even “out of this world.” But have you ever noticed that the words we choose impact how people connect with us? Let’s explore the importance of listening and matching our language with others to build stronger relationships, especially in business settings.


Finding the Right Words 🗣️

We all have our go-to words to describe great experiences. Maybe it’s “awesome” or “amazing.” But not everyone uses the same language to express excitement or satisfaction. When a client or a friend uses a specific word—whether it’s “fantastic,” “significant,” or “out of this world”—they’re sharing more than just vocabulary. They’re sharing a small part of their inner world with you.

⚠️ Pro tip: Words carry meaning beyond their dictionary definition. Listening closely helps you understand how the other person feels and allows you to communicate more effectively.


The Power of Active Listening 🎧

Listening isn’t just about hearing words—it’s about picking up on subtle cues. I had a friend once who constantly used the phrase, “out of this world.” Whenever he described something good, that was his default. If I responded with “awesome,” he wouldn’t respond with the same enthusiasm. Why? Because awesome wasn’t his word.

In business interactions, it’s the same. If a client says, “I’d need a significant discount to consider this property,” and you reply, “I’ll give you an amazing discount,” it might not land well. “Amazing” might be your word, not theirs.


Matching Language with Clients 🤝

The magic happens when you mirror the other person’s language. This technique helps create instant rapport. Imagine presenting an offer to a client named Aubrey. If Aubrey uses the phrase “out of this world,” you can say:

“Aubrey, we received the most out-of-this-world offer. Let’s dive in!”

This small adjustment makes a big difference! Even though Aubrey’s camera was off, she leaned in and paid attention. Why? Because I spoke her language.


Final Thoughts 📝

Have you ever wondered why some people just “click” with you right away? Chances are, they use similar words or phrases, making communication feel natural and effortless. But when working with different people, it’s essential to expand your vocabulary and adapt to their way of speaking.

✨ Next time you’re in a conversation, try matching the other person’s words. You’ll be amazed at how it strengthens the connection. Communication isn’t just about expressing yourself—it’s about meeting people where they are.


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